Shipping policy

Order Processing

• We ship from Ohio.  We only ship domestically in the United States.  International customers should find us on eBay.  
• We process orders within 2 business days (excluding weekends and holidays).
• Successfully placed orders will receive an e-mail confirmation with the order details.  If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
• If you need any assistance with your order, please contact us immediately at info@verdi.care.  We will not be able to make changes to your order after it has has shipped.  
• Please review and ensure that you have entered the correct address.  We are not responsible for non-delivery due to errors in the address that you provide.  If an order is returned due to an incorrect address, we will refund the original order (excluding any Seller paid shipping fees).  You would need to resubmit your order.